Privacy Policy

Here at ysvit LTD (“ysvit”) we are committed to protecting and respecting your privacy. This Privacy Policy explains when, where, and why we collect personal data about people who visit (“Website”), how we use such data, the conditions under which we may disclose it to others, your rights in respect of your personal data, as well as how we keep it secure. We tried to write this Privacy Policy in clear and plain language for your better understanding of the complicated legal stuff. By doing so we hope you will get all needed details to be assured your personal data is safe with us. In case you still have the question about your privacy, send your questions at: ysvit provides services for travelers: we help them to find tickets, accommodation, guided tours and insurance policies. We also write articles on the Website with tips on how to find an interesting place to visit and arrange the perfect trip. As a company, we run an entity in the United Kingdom and engage developers from Ukraine. Please note that we may change this Privacy Policy from time to time, so we ask you to check this page to ensure that you’re happy with all the changes. The additional notifications on any amendments will be sent to your email or will be published on the Website.

What is personal data?

Personal data (or “data”) is any information relating to you and that alone or in combination with other pieces of information gives the opportunity to the person that collects and processes such information to identify you as an individual. It can be your name, your identification number, your location data, or information related to your physical, physiological, genetic, mental, economic, cultural or social identity. Processing of the information means any action with your personal data, for example, collection, recording, organization, structuring, storage, use, disclosure by any means and so on.

Processing of your personal data at ysvit

ysvit collects from you only the following data and only for the stated below purposes:

Data from your account

We collect and further process your name, email address, a password in order to create and run your account on the Website, and we do so only at your request. Without these data we will not be able to provide you with the opportunity of possessing the account and making your use of the Website more convenient in such a way. If you have chosen to register with Facebook or Google account, we also may process data from your public account, including your avatar. We process the data from your account according to the Terms of Use, so the contractual basis applies to such processing. If you register an account, we may also send some newsletters to you. It is our legitimate interest of direct email marketing, as we want to tell you more about our services. Remember that you always may unsubscribe from the newsletters. Data from your account will be stored and processed by ysvit as long as we believe that you are interested in possessing the account on the Website. This means that we will delete such data if you delete your account.

Data from your requests

When you fill the contact form on our Website or send any request to our email, we collect your name, email address, and other data that you may send us. Please note that not all the data from your request will be personal, but all these data are collected and processed in order to communicate with you regarding your request and to provide you with all needed information. You may provide such data only intentionally, so we consider that when filling the contact form or making request via email, you understand that we will have to process such data. Taking into account that we process these data at your request and in order to provide you with information services, the contractual basis is our ground for this processing. We will store personal data from the contact forms until our communication with you ends and 24 months after to ensure that you are satisfied with our response and you have received all needed information.

Subscription to newsletters

When you subscribe to our newsletters, we collect and further process your email address in order to send you messages with some useful information about traveling or with some information of promotional nature. If you request us to do so, we also may send to you updates regarding tickets and accommodation options in some destination and for some dates you have chosen. You may always opt-out from our newsletters, clicking the respective link in each message. Personal data collected when you register on our mailing list will be stored as long as you are interested in receiving our emails. We consider that you’re interested until you unsubscribe from the mailing list (by clicking the respective link contained in each of our emails). In order to send you newsletters, we use the services of the Rocket Science Group LLC (Georgia, the USA) d/b/a Mailchimp, - they help us to do so effectively and in the way that is convenient for you.

Usage data

In order to improve and optimize the work of our website, in order to understand your needs and provide services and advertisements that are relevant to you, we may collect your Usage Data. Usage Data reflect your behavior on our website, for example such data show which pages you have viewed and for how long. We also may collect Urchin Tracking Module (UTM) parameters of Google Analytics, IP-addresses, randomly generated user's key (associative identifier), the source of the traffic, information regarding the device and operation system, information about the version of the device (mobile or desktop), information about connections regarding identifiers of the one user on different devices/browsers. We may collect such data only if you give us a consent to do so. We collect Usage Data with the help of the following third-party services: Google Analytics and Yandex Metrika. With the use of Google Analytics and Yandex Metrika, we collect such data as IP-Address, your device model, screen resolution and operation system, session durations, your location. Basing on these data, we analyze your needs and interests, evaluate effectiveness of our campaigns and improve our Website to make its content relevant to you and the Website itself available for smooth viewing with your device. Inspectlet. Inspectlet records videos of how you use the Website. With the Inspectlet services, we may see mouse movements, scrolls, clicks, and keypresses on the Website. This is to find the points of interest on our Website, monitor and analyze web traffic and conversion. The full list of data collected and processed by Inspectlet is as follows: current URL, country, time zone, browser type and version, device type and version, operating system type and version, referrer URL, screen size, user last seen date, mouse activity including pixel coordinates for mouse movements and clicks and keyboard activity typed into non-sensitive input fields, HTML content that isn't marked as sensitive content. These data may be stored for 1-24 months.


The cookies are tiny pieces of code that remain in your device after you have visited any website. These pieces then enable the server to provide you with the information that is customized with your needs when you use some platform or website for the next time. By giving the consent to ysvit for using cookies you make our Website more efficient, fast, and safe, you improve its functioning. We may store your cookies identifiers for no more than 5 years. Nevertheless, you may block, delete, or disable saving cookies on your device if your web-browser allows to do this. You can read more on our Cookies Policy.

Processing for statistical purposes

Please note that sometimes we may process your data for the period longer than indicated above. Such processing could be carried by ysvit only for statistical purposes as it is provided for in Article 5 of the GDPR and subject to the appropriate safeguards in accordance with applicable data protection laws. What are statistical purposes? Statistical purposes mean any collection and processing of personal data necessary for statistical surveys or to produce statistical results. Those statistical results may further be used for different purposes, for example, we use them in order to assess our business development, understand the market demands and improve our Services. The statistical purpose implies that such statistical result does not include personal data, but aggregate data. In most cases, we will anonymize your data before starting to process it for the statistical purposes. As a result, such data will be no longer considered personal and its use will be not governed by data protection laws.

Other processing

Note that we may process your personal data not only on the basis of your consent or at your request, but also when the processing is necessary:

  • for the compliance with our legal obligations;
  • to protect your vital interests or vital interests of another natural person;
  • for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

In all cases, we will notify you about applied legal basis for processing and other relevant details, before we start processing of your personal data on the specific legal basis. However, we will not, if we are forbidden to do so in accordance with our obligations under any applicable legislation. If ysvit decides to change the purposes of processing specified above, we will inform you on such changes prior to the use of your personal data within the newly set purposes. The notification on such changes will be sent to your email and you will have to provide your consent for the amended purposes (unless additional purpose of processing is compatible with those listed above). Please note that in no case we sell your data or make any decision based solely on automated processing that may produce legal effects or similarly significant effects.

Persons accessing your personal data

In order to provide high-quality services, ysvit hires people, enters into agreements with independent contractors as well as cooperates with other services providers, companies and organizations. For those reasons, some of your personal data can be passed to the mentioned persons. First of all, our employees may have access to your data. Then, we may transfer your data to our sub-contractors and affiliates in Ukraine. We secure such transmission by including standard contractual clauses adopted by the European Commission and compliant with the EU data protection laws into our data processing agreements. ysvit uses only secure places of storage, such as servers of Hostinger the Republic of Cyprus. They are committed to comply with the GDPR provisions. You may find commitments to the GDPR of Hostinger host provider In the frames of using third-party services when collecting and processing Usage Data, we may transfer your data to the following companies:

1. Inspectlet, Inc. (the USA)

Inspectlet is a session recording and heat mapping service provided by Inspectlet Ltd. Inspectlet is fully complied with GDPR, as well as with the EU-US Privacy Shield. You may find the commitments to the GDPR of Inspectlet Privacy Impact Assessment under GDPR.

2. Google LLC (the USA)

Google LLC provides ysvit with the services of Google Analytics. The company is located in the United States of America and complies with the requirements of the EU-US Privacy Shield. Google Cloud GDPR is some information on data protection practices of Google LLC.

3. Yandex Oy (Finland)

We use the services of Yandex Metrica provided by Yandex Oy. This company is located in the EU. Their commitments to privacy protection are described Yandex metrics GDPR. These well-known service providers will help us to ensure that your data is secure within ysvit. In all cases, if we pass your personal data to other persons, we ensure that your personal data is being protected and used only within the purposes specified in this Privacy Policy. This is achieved by using only certified services and products, signing agreements on protection of personal data with contractors and partners, as well as taking technical measures to ensure the information is protected when stored, used and while being processed and transferred. You also have to know that ysvit may disclose your personal data to enforce and comply with the law. In other words, ysvit may disclose information necessary for the investigation or legal process on official request or the official bodies acting within their powers.

Your rights regarding your personal data ysvit collects and processes:

You have a right to access to your personal data processed by ysvit and right to data portability. This means that you can ask ysvit what personal data of yours is processed. You can also ask for the clarifications on the information described above, i.e. purpose of collecting and processing, period of processing, third parties which have access to information. You have a right to request from ysvit your personal data in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means. You have a right to request from ysvit to rectify your personal data. This means you can require all the inaccurate personal data concerning you being corrected. You can also complete the personal data if you feel there is a need to do so. You have a right to request ysvit to erase personal data. You can request ysvit to erase personal data if its processing is no longer necessary to achieve purposes for which it was collected as well as if there are no legal grounds for the processing. In most cases, ysvit will erase it unless otherwise required by legislation. You have a right to restrict the processing of your personal data by ysvit. In some cases, prescribed by law you will be able to restrict the processing of your personal data, for example, if you contest the accuracy of your personal data being processed or in case ysvit is not interested in processing of your personal data any longer, but you want ysvit to do this on different reasons, for example, to bring some claim for somebody and, instead of the erasure of information, its processing will be just restricted. You have a right to withdraw your consent. You can withdraw your consent for the collection and processing of your personal data by ysvit at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. After we at ysvit receive such withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data, unless otherwise is set by law. You have a right to object to processing of your personal data by ysvit. In some cases, prescribed by the applicable laws you can object to processing of your personal data. You have a right to object to processing of your personal data when the processing is related to the performance of our task carried in the public interest or in the exercise of official authority vested in us; or we process your data to pursue our or third party’s legitimate interests, and you believe that such interests are overridden by your interests or fundamental rights and freedoms. If you make a request objecting to processing, we will no longer process the personal data unless we are able to demonstrate compelling legitimate grounds for the processing. Please note that when processing of your personal data is carried for direct marketing purposes, you have the right to object at any time to such processing without providing any justification. We will no longer process your data for such direct marketing purposes. You may refer to relevant sections of this Privacy Policy to learn whether we process your data for direct marketing purposes. How to exercise your rights as to your personal data? Any requests to exercise your rights can be directed to ysvit through the contact details provided below. These requests are free of charge.

Time for reply and reaction

ysvit will provide information on action taken on your request related to your rights specified above within one month of receipt of the request for the longest. That period may be extended by two further months if ysvit is overwhelmed by the number of requests or the request at issue is complicated and requires a lot of action. ysvit will inform you of any such extension within one month of receipt of the request, together with the reasons of such delay. If you have doubts as to our reply or reaction, or absence of such, you have the right to lodge a complaint with a supervisory authority that is empowered to process such complaints in your country.

Protection of your personal data by ysvit

ysvit processes your data using computers and/or other IT enabled tools. ysvit takes technical and organizational measures to ensure the information is processed in a manner that ensures appropriate security of information, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage. For example, ysvit uses verified contractors that might have access to the data as specified in Section 3 of the Privacy Policy with which the relevant data processing agreements are signed. We also guide and train our personnel to process your data securely according to our internal data protection policies.

Your age

The privacy of children is one of our concerns. Here at ysvit we can provide services only in case you are aged 13 or older. If you are under 13 you will need to get your parent’s/guardian’s permission before submission of any personal data to ysvit. If you are underage, and there are no data as to your parent’s/guardian’s permission to use our Website, please do not provide us with your consent for data processing. In such case, we will not collect or process your personal data that can be processed on the basis of the consent, and you will have a limited use of our Website.

Breach notifications

If any personal data of yours would be under the breach, we would inform you and the respective data protection agencies as to the accidents without undue delay, if there are high risks of violation of your rights as data subject. We would also do our best to minimize any such risks. We hope this Privacy Policy helped you to understand how your personal data will be dealt here at ysvit. We will take care of it, so you can explore our Website and not be concerned over your privacy.